Privacy and your data
Access, correction or deletion of personal data, or questions about how we process it.
The fastest way to reach us is the secure request form at the bottom of our Terms of Use page. Choose the request type, add a reply email and enough detail for us to help, and you will get a reference number once it is accepted.
Access, correction or deletion of personal data, or questions about how we process it.
Problems signing in, subscription questions or changes to your plan. Billing itself is handled securely by Stripe.
Questions about the essential cookie we use for sign-in and the cookies Stripe may set at checkout.
Questions about our Terms of Use or any other legal matter.
Go to the Terms of Use page and scroll to section 10, Contact.
Privacy and data rights, Terms of Use, Cookies or another legal request.
Use an email address you can access and include enough detail for us to identify your account or question.
Save the reference number shown after submission for any follow-up.
Each request is reviewed individually. For privacy requests we may need to verify your identity before acting, so that nobody else can access or delete your data. We reply to the email address you provide.
Yes. Choose "Privacy / data rights" in the request form. We may need to verify your identity and check any legal obligation to keep certain records before we act.
Not at the moment. Using the form means every request is logged with a reference and nothing gets lost.
You can manage your plan from the Billing page inside your workspace. If something doesn't work, send a request through the form.
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